Returns & Exchanges
At SyneticUSA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new style isn't the perfect fit, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.